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Health and Safety is Our Priority

Lou and I wanted to personally  assure everyone that the health and safety of all of our guests and team members  is our upmost priority ALWAYS,  and  are taking even more precautions to ensure everyone who enters our environment is kept safe and well….. 

Prior to coming in, we would like to share with you the measures we have adopted at Agencie to address the current COVID-19 government guidelines, so that everyone is safe within our creative space.  

We will ONLY be using the Buckley Street entrance for all guests to enter and exit through.


All Agencie staff will be fully vaccinated, as required by the current Victorian Government health orders. 

We are requesting all guests to cancel & reschedule their appointment who either:

  • Are feeling unwell, have a fever, cough or difficulty breathing

  • Should be self-isolating for any other reason.

If you are impacted by these COVID related circumstances, we will waive our standard cancellation fee policy. 

Preparing for your appointment with us:

  • If you are having any colour services with us and you are wearing a face mask, we recommend you wear a disposable face mask, to ensure no colour falls on your  mask and may damage it. If you do not have a disposable mask, we can supply one.

  • Please arrive with dry hair for your appointment.​​

During your appointment, we will:


  • Only be accepting payments via card , Afterpay or Salonpay.

  • Ask you to please attend your appointment on your own without anyone accompanying you, eg children. 

Along with all of the above, we will continue with our standard practices of wiping down each station with medical grade disinfectant in between guests, following the WHO  hand washing instructions, sterilising all equipment in between guests and using all gowns only once prior to washing and using disposable towels. 

Maintaining best hygienic practice is of the upmost importance to us so that our team members, guests and families can continue to visit our space with peace of mind.

We thank every one of our guests for their continued support and patience with us during this time of uncertainty. 

We would also like to show gratitude and thanks to the community for continuing to support local small businesses…

This is such a challenging time for so many and the support of our community now more than ever is paramount.


Much love and health from our family to yours.


Jules and Lou

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